Terms and Conditions

Welcome to Tucelu! These terms and conditions outline the rules and regulations for the use of Tucelu’s website and the purchase of products from our online store. By accessing this website and/or placing an order, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this website.

1. Definitions

In these terms and conditions:

  • “We”, “Us”, “Our” refers to Tucelu.
  • “You”, “Your” refers to the customer, user, or visitor of our website.
  • “Website” refers to Tucelu’s online store.
  • “Products” refers to the smartphones and accessories available for purchase on our website.

2. Use of the Website

You must use our website only for lawful purposes. You must not use our website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.

3. Account Registration

To access certain features of our website, you may be required to register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. You are responsible for safeguarding the password that you use to access your account and you agree not to disclose your password to any third party. You are responsible for any activity on your account, whether or not you authorized that activity.

4. Product Information

We strive to ensure that all product descriptions, images, and prices on our website are accurate. However, errors may occur. If we discover an error in the price or description of any product you have ordered, we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or canceling it. If we are unable to contact you, we will treat the order as canceled.

5. Ordering and Payment

All orders are subject to acceptance and availability. We reserve the right to refuse any order. Payment must be made at the time of placing the order. We accept various payment methods as indicated on our website. All payments are processed securely.

6. Shipping and Delivery

We will make every effort to deliver products within the estimated delivery timeframe. However, delays may occur due to unforeseen circumstances. We are not liable for any delays in delivery. Risk of loss and damage to products passes to you upon delivery.

7. Returns and Refunds

Our return and refund policy is detailed in our separate Refund and Return Policy page. Please refer to that page for information on how to return a product and request a refund.

8. Warranty

New smartphones sold by Tucelu come with the manufacturer’s standard warranty. Pre-owned smartphones may have a limited warranty provided by Tucelu, as specified in the product description. The warranty covers defects in materials and workmanship under normal use. The warranty does not cover damage caused by accident, misuse, or unauthorized modification.

9. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of Tucelu or its licensors and is protected by copyright and other intellectual property laws. You may not use, reproduce, or distribute any content from this website without our prior written permission.

10. Limitation of Liability

To the fullest extent permitted by law, Tucelu shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your use or inability to use the website; (b) any unauthorized access to or use of our servers and/or any personal information stored therein; (c) any interruption or cessation of transmission to or from our website; (d) any bugs, viruses, trojan horses, or the like, which may be transmitted to or through our website by any third party; (e) any errors or omissions in any content or for any loss or damage of any kind incurred as a result of your use of any content posted, emailed, transmitted, or otherwise made available via the website.

11. Indemnification

You agree to indemnify and hold Tucelu harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these terms and conditions, or your violation of any law or the rights of a third party.

12. Governing Law

These terms and conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which Tucelu is located, without regard to its conflict of law principles.

13. Changes to Terms and Conditions

We reserve the right to modify these terms and conditions at any time. Any changes will be effective immediately upon posting on our website. Your continued use of the website after any such changes constitutes your acceptance of the new terms and conditions.

14. Contact Information

If you have any questions about these terms and conditions, please contact us at [insert contact information].