Thank you for shopping at Tucelu. This Shipping Policy outlines the terms and conditions related to the shipping and delivery of your orders.
1. Shipping Locations
We currently ship to addresses within USA. Please ensure that your shipping address is accurate and complete. We are not responsible for delays or non-delivery due to incorrect addresses.
2. Shipping Methods and Costs
We offer the following shipping methods:
Shipping costs are calculated at checkout based on the shipping method selected, the weight of the items, and the destination address.
3. Order Processing Time
Orders are typically processed within 1-2 business days. Processing time may vary depending on product availability and order volume. You will receive a notification once your order has been shipped.
4. Estimated Delivery Time
The estimated delivery time depends on the shipping method selected and the destination address. Please note that delivery times are estimates and are not guaranteed. We are not responsible for delays caused by carriers or unforeseen circumstances.
5. Tracking Your Order
Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to track the status of your shipment on the carrier’s website.
6. Shipping Delays
We are not responsible for shipping delays caused by weather, natural disasters, or other unforeseen circumstances. If your order is delayed, please contact the carrier directly for assistance.
7. Lost or Damaged Shipments
If your order is lost or damaged during shipping, please contact us immediately at [insert contact information]. We will work with the carrier to resolve the issue and, if necessary, send you a replacement or issue a refund.
8. Customs, Duties, and Taxes
For international orders, you are responsible for any customs duties, taxes, or fees imposed by your country. These charges are not included in the product price or shipping cost. Please check with your country’s customs office to determine what these additional costs may be prior to ordering.
9. Contact Us
If you have any questions about our Shipping Policy, please contact us at admin@tucelu.store
